Shipping Information

At All Food Equipment, we strive to ensure your orders are delivered as quickly and efficiently as possible. Please review our shipping policies below for detailed information on our methods, costs, and estimated delivery times.

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Shipping Methods & Carriers

We use a network of trusted carriers to deliver your orders directly from the supplier’s warehouse closest to your location. Depending on the size and weight of your order, we may use standard couriers for smaller items or specialised freight companies for larger, bulky equipment.

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Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. Rates will be provided in your quote

• Small and Carry Items: Standard delivery rates.
• Heavy and Bulky Items: Kerbside delivery, with the option to have items wheeled in if there are no steps.
• Specialised Delivery: If your delivery location has steps or other access obstacles, a specialised delivery can be arranged for an additional cost. Please contact us for a quote.

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Estimated Delivery Times

Delivery times are approximate and may vary based on your location and the nature of your order:

• Sydney Metro: 1 – 3 business days
• Melbourne Metro: 1 – 3 business days
• Brisbane Metro: 1 – 3 business days
• Adelaide Metro: 2 – 4 business days
• Perth Metro: 3 – 7 business days
• All Other Areas: 5 – 10 business days

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Order Processing Time

Orders are typically processed and dispatched within 1 – 3 business days once payment has been finalised. You will receive an email confirmation once your order has been shipped.

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Tracking Information

All orders include tracking information, which will be provided via email once your order is dispatched. This allows you to monitor the progress of your delivery in real time.

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Delivery Issues & Lost Packages

While we make every effort to ensure your order arrives