Returns

Return of Goods:
For food Hygiene reasons please choose carefully because we can’t & don’t re-sell any second hand or used equipment.
Goods being returned for credit must be arranged with All Food Equipment and is at your own expense to return the goods at a nominated return address as instructed by All Food Equipment”.
All goods returned due to change of mind will not be refunded and a credit note will be issued at our discretion. All returned goods are subject to a 20% to 40% restocking fee on purchase price depending on manufacturer, and will only be accepted if returned in original condition unused with packaging, warranty cards and instruction manuals.
If the returned item has been used in any way it will not be accepted by All Food Equipment and no credit will be issued. Any goods to be returned must be arranged with “All Food Equipment” in advance and only then at our discretion can items be returned to store for credit. Please note that there are no refunds. There are also, strictly, no refunds for special imported orders.

Cancellations:
Orders for the purchase of goods may be cancelled under the following conditions;
(a) the cancellation is received before any goods that are specially ordered are manufacture. If not, you will be responsible to take delivery for the goods and pay for them full. If the you should refuse to accept these goods, any deposits or monies paid will be forfeited by you, as there is no return on custom made goods;
(b) Cancellation cannot occur on the day that goods are sent or already collected by the courier. This will not be accepted as sufficient cancellation notice and you will be liable to accept the goods.
A cancellation fee will apply to all cancellation orders being a minimum of 20% to 40% of the purchase price for any tax invoice instructed by you to issue or goods incorrectly ordered with any additional transport costs incurred. You will be issued a credit note of the balance of monies payed.